Privacy Policy

Introduction

Ranner AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered running coach application and related services.

By using Ranner AI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Email address and account credentials
• Name and profile information
• Communication preferences

Fitness and Health Data

• Running activities (distance, pace, duration, route)
• Heart rate and heart rate variability data
• Sleep quality and duration metrics
• Training load and recovery metrics
• Device and sensor data from connected fitness devices
• GPS location data during activities
• Performance analytics and trends

Device Integration Data

• Data from Garmin, Polar, Coros, and other connected devices
• Third-party fitness platform data (with your consent)
• Device settings and preferences

Usage Information

• App usage patterns and feature interactions
• AI conversation history and queries
• Training plan preferences and modifications
• Technical data (IP address, device type, browser information)

How We Use Your Information

• Personalized AI Coaching: Generate custom training plans and provide intelligent recommendations using local AI processing
• Performance Analysis: Analyze your running data locally to provide insights and track progress
• Health Monitoring: Monitor recovery, sleep, and readiness metrics within our secure environment
• Device Synchronization: Sync workouts and data directly with your connected fitness devices
• Service Improvement: Enhance our AI algorithms using only aggregated, anonymized data patterns
• Communication: Send you updates, notifications, and support messages
• Safety: Detect unusual patterns that might indicate health concerns (processed locally)

Information Sharing and Disclosure

We share your information only in these limited circumstances:

• AI Processing Providers: Your training data, biometric metrics, and chat messages are processed by Google (Gemini) to generate personalized coaching recommendations (see "AI Data Processing" section for full details)
• With Your Explicit Consent: Only when you specifically authorize sharing with a service you choose to connect
• Essential Service Providers: Only with trusted infrastructure partners (cloud hosting, security) under strict data protection agreements
• Device Synchronization: Direct data sync with your personal fitness devices (Garmin, Polar, Coros) that you explicitly connect
• Legal Requirements: Only when required by law or to protect our rights and safety (we will notify you unless prohibited)
• Anonymized Research: Only completely anonymized, aggregated data patterns for improving AI algorithms (no personal identification possible)

Important: We will NEVER sell your data to advertisers, marketers, or data brokers.

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• GDPR and CCPA compliance measures

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Device Disconnection: Disconnect third-party devices at any time

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Fitness data is typically retained for the duration of your account plus 30 days after deletion, unless you request immediate deletion. Aggregated, anonymized data may be retained indefinitely for research and service improvement.

Third-Party Integrations

Ranner AI integrates with various fitness device manufacturers and platforms. Each integration is governed by their respective privacy policies:

• Garmin Connect IQ and Health API
• Polar Flow and Accesslink API
• Coros Training Hub
• Apple HealthKit (iOS)
• Google Fit (Android)

You can revoke these integrations at any time through your device settings or our app.

AI Data Processing

Ranner uses artificial intelligence to generate personalized training recommendations based on your data. To provide this service, we process your data using the following third-party AI provider:

• Google (Gemini) — https://policies.google.com/privacy

Data we send to this provider:

• Your training and workout history
• Biometric data from connected devices (sleep, HRV, stress, recovery scores)
• Messages you send to the AI coach
• Your training goals and preferences

Data we never send to this provider:

• Your email address or real name
• Payment or billing information
• GPS or location data
• Device identifiers

Google processes your data solely to generate responses for your coaching experience. Your data is not used to train or improve AI models. Google provides data processing agreements that ensure your data receives equivalent protection to what we provide directly.

Children's Privacy

Ranner AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: