Terms of Service

Agreement to Terms

These Terms of Service (“Terms”) govern your use of the Ranner AI application and services (“Service”) operated by Ranner AI (“us”, “we”, or “our”). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service.

Description of Service

Ranner AI is an AI-powered running coach application that provides:

• • Personalized training plans and coaching recommendations
• • AI-powered analysis of running performance and health data
• • Integration with fitness devices and platforms
• • Conversational AI interface for running-related queries
• • Performance tracking and progress monitoring
• • Recovery and readiness assessments

User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

• • Providing accurate and complete information
• • Maintaining the security of your account credentials
• • All activities that occur under your account
• • Notifying us immediately of any unauthorized use

You must be at least 13 years old to create an account. Users under 18 must have parental consent.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• • Use the Service for any illegal or unauthorized purpose
• • Violate any applicable laws or regulations
• • Interfere with or disrupt the Service or servers
• • Attempt to gain unauthorized access to any part of the Service
• • Upload or transmit malicious code or harmful content
• • Impersonate any person or entity
• • Share your account credentials with others
• • Use the Service to provide coaching services to third parties commercially

Health and Medical Disclaimers

Medical Disclaimer

• • We are NOT medical professionals: Our team and AI systems do not provide medical advice, diagnosis, or treatment
• • Fitness coaching only: Our AI coaching is for fitness and training purposes only, not medical guidance
• • Always consult doctors: Always consult qualified healthcare professionals for medical advice, especially before starting any exercise program
• • Emergency situations: NEVER rely on our Service for emergency medical situations - call emergency services immediately
• • Stop if symptoms occur: Stop exercising immediately and seek medical attention if you experience chest pain, dizziness, shortness of breath, or other concerning symptoms
• • Data analysis only: Our recommendations are based on data analysis and algorithms, NOT medical expertise or professional judgment
• • No medical supervision: We do not provide medical supervision or monitoring of your health status

Fitness Disclaimer

• • Exercise risks: All exercise and physical activity involves inherent risks of injury, including serious injury or death
• • Your responsibility: You participate in all training activities at your own risk and responsibility
• • AI limitations: Our AI may make errors, provide inappropriate recommendations, or misinterpret your data
• • No guarantees: We make no guarantees about the accuracy, safety, or effectiveness of our AI recommendations
• • Listen to your body: Always listen to your body and use your own judgment - override our recommendations if they don't feel right
• • Professional consultation: Consult qualified fitness professionals, coaches, or physicians for personalized advice
• • Individual variation: Our AI cannot account for all individual health conditions, limitations, or circumstances

Data and Privacy

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Usage Rights

By using our Service, you grant us the right to:

• • Process your fitness and health data to provide AI coaching
• • Use aggregated, anonymized data to improve our algorithms
• • Sync data with your connected devices and platforms
• • Store your data securely in accordance with our Privacy Policy

Third-Party Integrations

Our Service integrates with third-party devices and platforms (Garmin, Polar, Coros, etc.). You acknowledge that:

• • These integrations are subject to the third parties' terms and policies
• • We are not responsible for third-party service availability or functionality
• • Data sharing with third parties requires your explicit consent
• • You can disconnect integrations at any time
• • Third-party service changes may affect our Service functionality

Intellectual Property

Our Rights

The Service and its original content, features, and functionality are owned by Ranner AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain ownership of your personal data and fitness information. You grant us a license to use this data solely to provide and improve our Service.

AI-Generated Content

Training plans, recommendations, and insights generated by our AI are provided for your personal use. You may not redistribute or commercialize AI-generated content without our written permission.

Service Availability

We strive to provide reliable service but cannot guarantee:

• • Uninterrupted or error-free operation
• • Compatibility with all devices or platforms
• • Availability during maintenance or updates
• • Accuracy of all AI recommendations
• • Continuous availability of third-party integrations

We reserve the right to modify, suspend, or discontinue the Service with reasonable notice.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RANNER AI SHALL NOT BE LIABLE FOR:

• • Any injuries or health issues resulting from following our recommendations
• • Indirect, incidental, special, consequential, or punitive damages
• • Loss of profits, data, use, goodwill, or other intangible losses
• • Damages resulting from third-party integrations or device malfunctions
• • Service interruptions or data loss

Our total liability to you for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Ranner AI from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

Termination

By You

You may terminate your account at any time by contacting us or using the account deletion feature in the app.

By Us

We may terminate or suspend your account immediately if you:

• • Violate these Terms
• • Engage in fraudulent or illegal activities
• • Abuse or misuse the Service
• • Fail to pay applicable fees

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy, typically within 30 days.

Beta Service Notice

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Spain.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

Apple App Store Terms

If you downloaded this application from the Apple App Store, the following additional terms apply:

1. Acknowledgement

You and the End-User acknowledge that these Terms are concluded between You and the End-User only, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the Ranner AI application and its content. These Terms may not provide for usage rules that conflict with the Apple Media Services Terms and Conditions.

2. Scope of License

The license granted to you is limited to a non-transferable license to use the Ranner AI application on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. This application may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

3. Maintenance and Support

We are solely responsible for providing any maintenance and support services with respect to the Ranner AI application, as specified in these Terms or as required under applicable law. You and we acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application.

4. Warranty

We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Ranner AI application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.

5. Product Claims

You and we acknowledge that we, not Apple, are responsible for addressing any claims of yours or any third party relating to the Ranner AI application or your possession and/or use of the application, including but not limited to:

• • Product liability claims
• • Any claim that the application fails to conform to any applicable legal or regulatory requirement
• • Claims arising under consumer protection, privacy, or similar legislation, including in connection with the application's use of the HealthKit and HomeKit frameworks (if applicable)

These Terms do not limit our liability to you beyond what is permitted by applicable law.

6. Intellectual Property Rights

You and we acknowledge that, in the event of any third party claim that the Ranner AI application or your possession and use of the application infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

7. Legal Compliance

You represent and warrant that:

• • You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country
• • You are not listed on any U.S. Government list of prohibited or restricted parties

8. Developer Contact Information

For any questions, complaints, or claims with respect to the Ranner AI application, please contact us at:

9. Third Party Terms of Agreement

You must comply with applicable third party terms of agreement when using the Ranner AI application. For example, if the application uses wireless data services, you must not be in violation of your wireless data service agreement when using the application.

10. Third Party Beneficiary

You and we acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms with respect to the Apple App Store provisions above. Upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

Contact Information

If you have any questions about these Terms of Service, please contact us: